Privacy Policy

Privacy Policy | Proventus Systems

Privacy Policy for Proventus Systems

Last updated: April 11, 2025

This Privacy Policy describes how Proventus Systems ("we," "us," or "our") collects, uses, and protects your personal information when you use our websites, software, tools, or services (“Services”). By using our Services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our Services.

Information We Collect

We collect personal information that you voluntarily provide to us or that is provided to us by our clients, including your name, email address, phone number, business contact info, review content, communication logs (SMS/email), CRM or POS data, and technical details such as IP address, browser, and usage data when visiting our website.

How We Use Your Information

Your data helps us send review requests, respond to reviews, repurpose 5-star reviews as marketing content, provide analytics, and integrate with your CRM and systems. We also use this information to improve our services and your experience.

SMS Communication Policy

By providing your phone number and opting in, you consent to receive SMS messages related to feedback, review collection, and updates from Proventus Systems.

  • To opt out at any time, reply with “STOP”.
  • For support, reply “HELP” or email support@proventuspro.io.
  • We never sell, rent, or share your mobile number or SMS opt-in with third parties for marketing purposes.
  • Message frequency may vary. Message and data rates may apply.

How We Share Information

We do not sell or rent your personal data. We only share it with trusted vendors and service providers who support our Services, and only under confidentiality agreements. We may disclose your information to comply with legal obligations or in connection with a company sale or merger.

Cookies and Tracking

We use cookies and similar technologies to personalize content and analyze website traffic. This data helps improve performance and functionality. You may disable cookies in your browser settings, but this may impact your experience.

Data Security

We implement security best practices, including encryption, access control, and secure hosting, to protect your personal data. However, no system is 100% secure.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your data. You may also request a copy of your personal information or withdraw consent. To exercise your rights, contact us at support@proventuspro.io.

Data Retention

We retain your data only as long as necessary to provide our Services or meet legal obligations. When no longer needed, data is securely deleted or anonymized.

Children’s Privacy

Our services are not directed at or intended for use by individuals under 18. We do not knowingly collect data from children.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. When we do, we’ll revise the “Last updated” date at the top of this page. Your continued use of our Services indicates acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact us:

Proventus Systems
Email: support@proventuspro.io
Website: https://proventuspro.io